Welcome to Brightstone, your go-to IT partners.

We’re a team of tech-savvy folks with over 30 years of experience, based in Portland, Oregon.

Whether you’re having trouble with your personal device or need help with complex network and security issues at work, we’ve got you covered. We’re here to provide reliable solutions that work for you.

Brightstone was founded by Richard Hermanson, who had a vision of creating practical, people-focused IT solutions. Under his leadership, the company grew, adapted, and scaled to meet the changing needs of our clients. Even during the pandemic, we made a strategic shift to a smaller, more agile team to better support our clients during tough times.

Today, Brightstone is still going strong and ready to help you with your hybrid and remote work needs. We’ve got you covered with dependable, scalable solutions.

Our work isn't just about fixing technology issues. It's about supporting you and your business.

There's plenty of logic to what we do. And there's also a great deal of creativity. What we do more than anything? We listen. 

We ask you questions. We observe. We take notes. We get to know as much as you're willing to share about who you are, what your business is about, and how you would like technology to help you achieve your vision. And we never stop listening. 

A business is organic, and always shifting shapes. Your systems, needs, and goals will continue to shift too.

Whether you've been a client for 20 years or 20 minutes, we never take a single bit of information, or the smallest strand of conversation, for granted. Everything we see and hear from you and your devices informs how we serve and support your goals.  

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richard a. hermanson, chief technologist

 
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lynn moyers, business manager

 

professional affiliations

Apple Consultants Network (ACN) 
Apple Certified Technical Coordinator (ACTC)
Apple Consultants Network NW Regional Champion
Macintosh Professionals Network

JumpCloud Security Services

Synology Servers and Data Storage

Ubiquiti Networks

Unifi Phone Solutions

ESET Security Services


CERTIFICATIONS FROM APPLE:

  • Apple Certified Associate - Mac Integration Basics 10.13

  • Apple Certified Support Professional 10.11

  • Apple Certified Support Professional 10.8

  • Apple Certified Support Professional 10.5

  • Apple Certified Technical Coordinator 10.8

  • Apple Certified Technical Coordinator 10.3

  • Apple Certified Technical Coordinator 10.1

  • MTC Workshop for iOS 6

  • Mobile Technology Competency

  • CWNP Certified Wireless Technician


Rick is always a phone call or text away. He has solved my problems by logging in remotely or just telling me what to do over the phone. Very well-informed about the latest news from Apple, the latest things to be aware of, explains perfectly what is needed.