About Brightstone

WE TRIED TO AVOID THE WORD HOLISTIC, BUT...

Usually when you see the word holistic on a tech website, the company doesn't bother to explain further. We don't agree with this approach. 

The textbook definition of holistic can be summed up as the whole is more than the sum of its parts. We take this seriously. Technology plays a part in what you're trying to achieve, but it is not the be-all, end-all. Not even close. 

Our work isn't just about fixing technology issues. It's about supporting you and your business.

There's plenty of logic to what we do. And there's also a great deal of creativity. What we do more than anything? We listen. 

We ask you questions. We observe. We take notes. We get to know as much as you're willing to share about who you are, what your business is about, and how you would like technology to help you achieve your vision. And we never stop listening. 

A business is organic, and always shifting shapes. Your systems, needs, and goals will continue to shift too.

Whether you've been a client for 20 years or 20 minutes, we never take a single bit of information, or the smallest strand of conversation, for granted. Everything we see and hear from you and your devices informs how we serve and support your goals.  

2020_RIck&Athena.jpg

richard a. hermanson, chief technologist

 
Apple_Consultant_Network_1ln_blk_021717.jpg
 

lynn moyers, business manager

 

professional affiliations

Apple Consultants Network (ACN) 
Apple Certified Technical Coordinator (ACTC)
Apple Consultants Network NW Regional Champion
Macintosh Professionals Network
Former ACN Apple Advisory Council Member


CERTIFICATIONS FROM APPLE:

  • Apple Certified Associate - Mac Integration Basics 10.13

  • Apple Certified Support Professional 10.11

  • Apple Certified Support Professional 10.8

  • Apple Certified Support Professional 10.5

  • Apple Certified Technical Coordinator 10.8

  • Apple Certified Technical Coordinator 10.3

  • Apple Certified Technical Coordinator 10.1

  • MTC Workshop for iOS 6

  • Mobile Technology Competency

  • CWNP Certified Wireless Technician


Rick is always a phone call or text away. He has solved my problems by logging in remotely or just telling me what to do over the phone. Very well-informed about the latest news from Apple, the latest things to be aware of, explains perfectly what is needed.